Refund Policy
Thank you for choosing Binary Apple Systems for your computer sales and services needs. We strive to ensure that each customer has a seamless experience with our products and services. However, we understand that situations may arise where a refund is necessary. Please review our refund policy below:
1. Refund Eligibility:
- Refunds are only applicable to products and services purchased directly from [Company Name].
- To be eligible for a refund, the item/service must be unused and in the same condition as received.
- Refunds are subject to approval by Binary Apple Systems and are evaluated on a case-by-case basis.
2. Timeframe:
- Refund requests must be submitted within 10 days of the purchase date.
- Any refund requests made after this timeframe may not be honored.
3. Refund Process:
- To initiate a refund request, please contact our customer service team at [Contact Information].
- Provide your order number and details of the item/service you wish to refund.
- Our team will review your request and may require additional information or documentation.
- Once your request is approved, we will provide instructions on how to return the item/service.
4. Refund Methods:
- Refunds will be issued using the original payment method.
- Please allow 5- 7 Business Days for the refund to be processed and reflected in your account.
5. Non-Refundable Items/Services:
- Certain items/services may not be eligible for refunds, including but not limited to:
- Customized or personalized products/services.
- Downloadable software or digital products.
- Services already rendered, such as repair services.
6. Shipping Costs:
- Shipping and handling charges are non-refundable unless the return is due to an error on our part.
7. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance.
- We will work with you to resolve the issue, which may include a replacement, repair, or refund.
8. Cancellation Policy:
- Orders for services that have already been rendered cannot be cancelled.
- For product orders, please contact us as soon as possible if you wish to cancel your order. If the order has not been processed or shipped, we will accommodate your request.
9. Modification of Terms:
- Binary Apple Systems reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase with Binary Apple Systems, you acknowledge and agree to abide by the terms of this refund policy. If you have any questions or concerns, please don't hesitate to contact us. We are here to assist you and ensure your satisfaction with our products and services.
Binary Apple Systems
Address -
Door No. 104, 1st Floor, Santhosh Manor, Srinagar Colony Main Rd, beside Ganapathi Complex, Navodaya Colony, Yousufguda, Hyderabad, Telangana 500045
Phone - 98-490-59993